01
Lowe’s
Lowe’sApproving purchases
Simplifying purchase requests and approvals for business customers, with clearer states and faster decisions.
Lead Product Designer · UX Strategy
I make complex products feel simple.
I connect research, business goals, interaction design, and prototyping to create useful digital experiences that scale.
- 18+
- Years in UX & product design
- Enterprise
- Retail · government · telecom
- End-to-end
- Research → strategy → UI
Based in TexasCreating clarity
through design.
through design.
Selected work
Solving the right problems, beautifully.
Case studies across enterprise and consumer products, from problem framing to tested interaction design.
02
Verizon
VerizonBusiness shopping cart
Designing a scalable purchase experience for business customers across complex products and accounts.
03
Walmart
WalmartManage Store
Helping store managers understand performance, compare metrics, and act confidently while on the floor.
04
FloraGoGo
FloraGoGoA better gifting journey
Turning flower delivery into a simple, thoughtful experience from discovery through checkout and tracking.
Experience across industries
18+years creating digital experiences
About me
Curious by nature. Strategic by practice.
I’m Jacqueline, a bilingual Lead Product Designer who turns complex workflows into intuitive, useful experiences.
My process brings together research, UX strategy, information architecture, interaction design, prototyping, testing, and close cross-functional collaboration. I care about the details, but always in service of the bigger product outcome.
User researchUX strategyDesign systemsPrototypingEnterprise UXAI workflows
Kind words
What it’s like to work together.
Thoughtful collaboration and genuine user advocacy are at the center of my work.
“She brings so many UX methods to the table and keeps the customer at the top of mind.
“Jacqueline is passionate about solving customer problems through thoughtful design.
“She has a great capacity to analyze and understand the needs of users.
Let’s connect
Have a product challenge worth solving?
I’m always happy to talk about thoughtful products, ambitious teams, and meaningful design work.